Booking conditions
What you need to know before booking and during your stay.
This is an English translation provided for convenience. If there is any difference, the Spanish version prevails.
How to book
You don't book or pay on this website: you enquire. You send us your dates and the number of people, we check real availability and confirm the price and conditions in writing. The booking exists once we confirm it, not before.
Prices
The price depends on the dates, the length of stay and the number of guests, so we don't publish fixed rates: we give you a final price in the confirmation, with a breakdown of what is included and what is charged separately.
Payments and deposit
Accepted payment methods: [PENDING: payment methods the client accepts].
Advance payment to hold the dates: [PENDING: % advance and deadline].
Security deposit: [PENDING: deposit amount and refund period].
Cancellations
Cancellation terms: [PENDING: agreed cancellation policy].
Check-in and check-out
Check-in is from 16:00 to 19:00 and check-out before 10:00. If you are arriving outside those hours, let us know in advance and we will try to arrange it.
On arrival we need the ID document or passport of every adult guest: it is compulsory for guest registration.
House rules
- No parties or events.
- No smoking inside the property.
- Please respect the neighbours' rest, especially at night.
- The number of guests may not exceed the number stated in the booking.
- Pets: [PENDING: whether they are allowed and on what terms].
Any damage caused during the stay is the guest's responsibility.
If something goes wrong
We are a local team: if there is a breakdown or any problem during your stay, call us and we will sort it out as soon as possible. That is exactly why you book direct and not through a booking site.
Official complaint forms are available to guests.
Last updated: 14 August 2026.